In 2016 Google rebranded “Google Apps for Education” as “G Suite for Education“.
Queens College has a G Suite for Education environment, for use by QC students, faculty, and staff.
With G Suite, you can create documents and websites, store and share files, create and share calendars, and much more. Using QC G Suite has some advantages over using regular Google Apps (including unlimited Google Drive storage space), and gives you access to some specialized software not available on the public Google Apps environment. We hope you enjoy using these tools!
Below are some frequently asked questions about G Suite for Education. Google also has an excellent page on Common Questions regarding G Suite for Education.
The environment is maintained by the Center for Teaching & Learning in collaboration with the Office of Information Technologies.
If you have questions, contact us at firstname.lastname@example.org.
Why G Suite for Education? Frequently Asked Questions
What’s the benefit of using G Suite for Education?
G Suite is free.
G Suite offers integration between files stored on the Google Drive and all other Google Apps functions. Among other things, this means:
- Groups, like listservs, will be able to maintain their own files.
- Sites made in Google Apps will have their own file repositories, which obviates the need to upload files to a site.
- Google Documents are embeddable in other web sites like Blackboard and WordPress.
Your data is more secure in the QC G Suite environment than in public Google Apps. Be sure to read this, however: https://support.google.com/accounts/answer/181692?hl=en
If you have questions about the terms of service for the QC G Suite environment, you should read this: https://www.google.com/intl/en/policies/terms/
It is easier to share Google Docs, Sites, and other tools with people within QC: rather than knowing a colleague’s specific Google account, all QC G Suite for Education accounts will be based on an individual’s QC identity: you can look up a person by QC email address.
With QC G Suite, you get unlimited Google Drive space. You can use Google drive to store files and share them with others on a file-by-file or folder-by-folder basis. Google documents in the drive provide one of the most sophisticated ways to share and collaborate on documents available anywhere.
Who can sign up for an account?
Anyone with a valid QC ID – faculty, students, and staff – can get an account. (You must have activated your email and AD accounts in CAMS, http://cams.qc.cuny.edu.)
How do I get an account and log in?
For step-by-step instructions please visit: http://ctl.qc.cuny.edu/claim-qc-google-apps-account/
How do I request an account for my department?
What can I do with a QC G Suite account that I couldn’t do before?
- Create appointments in Google Calendar
- Create a Google Classroom
- Require login for submission of Google Forms by people with QC accounts, which allows collecting user information
- Create a website with “qc.cuny.edu” in the URL
- Maintain all of your QC-related files in one place easily shareable with collaborators within and outside of QC
- Create and maintain your own tech projects using Google’s Apps Engine and make them available within QC
- Easily invite other QC members to video/audio/text conferencing through Google Hangouts
- and much more!
I don’t want to use Gmail.
Gmail is not activated for QC’s G Suite for Education. You can continue using your QC-issued email account (Outlook for faculty and staff, Office365 for students), which is the email address where all correspondence related to your QC G Suite account will be sent.
I want to use Gmail.
Gmail is not activated for QC’s G Suite for Education. If you want to use Gmail, you can do so outside of QC’s G Suite environment, through a private account you set up yourself. You will receive all correspondence related to your QC G Suite account at your QC issued email account (Outlook for faculty and staff, Office365 for students).
Does G Suite for Education work in my browser?
Yes. You can access all of your Google Apps through your browser, and the best browser to use is Google’s Chrome browser, https://www.google.com/chrome/, though Google Apps works well in other standard browsers.
You can also access QC G Suite through apps you install on your desktop computer or other device. For example:
Drive: for Mac/PC and Android, iOS
Hangouts: for Android, iPhone, iPad, iPod https://www.google.com/hangouts/
Can I share my files with an entire class or office?
Automatically, not at this time. Manually, of course. See the following Google help document for sharing instructions: https://support.google.com/drive/answer/2494822?hl=en
Will G Suite for Education work on my iPhone, Android, or other mobile device?
Are my information and documents secure?
If you want added security, use 2-Step Verification for your account. Remember that Google Apps give you options for sharing documents with others within and outside QC, so your data and documents will be as secure as you make them. For more information:
What if I already have a Google Account with my QC email address?
Google has an easy way to resolve conflicting accounts: https://support.google.com/a/answer/185186?hl=en
I want to move my personal Google Drive files over to my QC Google Drive. How do I do this?
Share your personal files with your G Suite for Education account. If you want the latter account to be the owner of the files, you will have to make a copy of the files. You can’t transfer ownership between domains (that is, from a personal Google account to your QC Google account).
How do I switch between a personal Google account and my QC Google account?
Look for your email address (usually displayed in the upper right hand corner of the browser) and click on it; if you don’t see an email address, click on the blue avatar icon. You should see a dropdown with both accounts. Click the account which you would like to use. If your QC G Suite account isn’t listed, click “Add account”, which will take you to a sign-in page where you can add a new account.
Switching between accounts in the Android or iOS apps is similar: look for an icon with three horizontal lines, usually on the top left of the app screen. It will open up a way for you to select or add an account:
Can I export my Outlook Calendar to my Google Calendar?
Unfortunately, this is not currently possible with the version of Outlook that Queens College provides. If you have the full version of Outlook, you can right click on your calendar, choose the save option, and then specify what you want to do.
Can I sync my Outlook Calendar and my Google Calendar?No, this is currently not possible with the current Queens College settings. Some of us have been having variable success syncing between Outlook and Google Calendars with a third party app called GSyncIt.
How can I check the amount of storage left on my G Suite for Education site?
If you have a G Suite for Education account through Queens College, you have unlimited storage. If you want to see how much storage you are using, follow these instructions:
- Click on the avatar icon in the upper right hand corner.
- Click on the blue “My Account” button.
- Once you are on your account page, click on “Your Google Drive Storage” under Account Preferences.
- Afterwards, click on storage; you’ll be able to see your storage information.
Can I still use the account after I graduate from school? Is there an expiration date?
After graduating, students will have access to their account for one month.
I’m already logged into my personal gmail account. How can I access QC G Suite in the same browser?
Please consult this guide for accessing more than one account in the same browser: https://goo.gl/3EH5AY.
Where can I find detailed tutorials for Google Drive, Docs, etc…?
I have a question that’s not listed in these FAQs.